Last Updated: January 2026
This page outlines the various policies of MODA S.A.S. DI BAO HAISHUN E C. regarding our business operations and customer relations.
Due to the nature of our manufacturing business, we primarily work with retail partners. Returns and exchanges are evaluated on a case-by-case basis. Defective products will be replaced or refunded. Please contact us within 7 days of delivery to report any issues.
All our products are manufactured in our facility in Italy and undergo comprehensive quality control. We guarantee that all garments meet Italian quality standards. Any manufacturing defects will be addressed promptly.
We ship worldwide from our facility in Soliera, Italy. Shipping times and costs vary depending on destination. We work with reliable shipping partners to ensure timely delivery. Tracking information is provided for all shipments.
We accept various payment methods including bank transfer and credit cards. Payment terms are agreed upon individually for each order. For large orders, we may require a deposit before production begins.
Orders can be cancelled before production begins. Once production has started, cancellation may not be possible or may incur fees. Please contact us as soon as possible if you need to cancel an order.
For any questions about our policies, contact us at VIA MONTECUCCOLI 98, 41019 SOLIERA (MO), ITALIA or call +39 3444595659.